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Our Privacy Policy

Last Updated: 25/05/2021

 

Introduction

At PeerMatch, accessible from www.peermatch.co.uk, we promise to take great care when it comes to the privacy and security of those who make its services. This Privacy Policy (“Privacy Policy”) will detail how PeerMatch (“us”, “we”, “our”), and any third-party companies that we may be associated with, will collect, use, and share any sensitive and personal information that you may share.

 

Prior to you making use of PeerMatch, please ensure you have read, understood, and agreed to this Privacy Policy. If you find yourself to be in disagreement with any part of this Privacy Policy, please leave this page and refrain from making use of any of our services. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

PeerMatch legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • PeerMatch needs to perform a contract with you

  • You have given PeerMatch permission to do so

  • Processing your personal information is in PeerMatch legitimate interests

  • PeerMatch needs to comply with the law

PeerMatch will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information, we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you.

  • The right of rectification.

  • The right to object.

  • The right of restriction.

  • The right to data portability.

  • The right to withdraw consent.

 

How do we collect your information?

We collect your information in two primary ways: via our Typeform surveys and our "Contact Us" form on this website, if you decide to make use of it. Such information is held only for relevant purposes, as stated in this Privacy Policy. We will keep track of some sensitive data that you give us, primarily your email address, to send you your matches and any other mail that we may wish to pass on to you.  With consideration of the aforementioned, all personal information we may have on you will come from you only, however, we have no use for it outside the scope of matching you with people unless otherwise specified in this Privacy Policy.

What information do we collect?

We only gather the information that you provide to us through the survey(s) you fill out provided to you by PeerMatch. The PeerMatch surveys will follow a general template across the board, with each one containing a selection of questions unique to your particular university. The general template of questions will cover a select set of areas which include but may not be strictly limited to basic personal information, generic questions on how you would react in certain situations, your political beliefs, how you view yourself compared to the average student at your university, your values, and questions about your ideal match.

We carefully choose what questions we present to you in our surveys to ensure that we find you a good match, which is why some of the questions we may ask you can be sensitive in their nature. We must reiterate that the personal information you share with us will not be released to any third-party companies or the general public unless otherwise specified by us.

Two primary instances where we may make use of your personal information would be through either PeerMatch releasing statistics regarding students as a collective who make use of the PeerMatch service, e.g., x number of students from x number of universities describe themselves as moderately left-wing, or PeerMatch using the email you provide us with, to send you the occasional promotional email alongside the email you will receive from us regarding your matches.

With consideration of the aforementioned information regarding the use of your personal information, primarily your email, by agreeing to this Privacy Policy, you are agreeing to be sent promotional emails. Such emails will not be common, nor will they be intrusive or insensitive.

The Sharing of Information

We may share statistics that are wholly derived from collective sets of responses that we get from Typeform over a given period of time. This does not involve the publication of individual answers from particular questions as such, but rather interesting statistics that provide an insight into the student body around the United Kingdom. Examples of potential statistical analysis are as follows:

  • "Out of the 10,750* students from around the United Kingdom who participated in PeerMatch Typeform surveys this year, 70% said they looked for the following value in their ideal partner"

  • "Out of all the students from Queens University Belfast who participated in their most recent PeerMatch Typeform, 30% voted that BT1 was the best student accommodation in Belfast."

  • "Between June 2021 and December 2021, 7,419* students took part in a PeerMatch Typeform survey."


*These numbers are entirely fictional and only serve the purpose of providing an example.

We also understand that data can still be used to identify an individual if not presented correctly, this can happen mainly from data that is drawn from an extremely small and specific demographic that can leave people easily identified. With this in mind, when releasing data for publication purposes such as statistical, we will only use data that is aggregated across at least 200 people to ensure anonymity at all times.

Log Files

PeerMatch follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, PeerMatch uses cookies. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read "What Are Cookies".

The Protection of Information

The information you provide to us, be it through our contact form, any of our Typeforms or any other means, is protected with absolute certainty, where stringent privacy and security measures are in place at all levels of the PeerMatch process. What follows in this section of the Privacy Policy is the primary ways in which we, and our relevant third-party sources, protect the information you provide to us.

In regard to the sensitive information that we personally hold, which primarily includes login information to third-party sites that are used to manage the different components that make up PeerMatch, this is held under tight encryption through us using a LastPass Password Vault which is encrypted at the device level with AES-256 encryption before syncing with TLS to protect from on-path attackers. The protection of your information is fundamental which means protecting it from the very beginning. You can read the extensive breakdown of the LastPass security and encryption measures that are in place here.

 

Due to the nature of PeerMatch and its interconnected structure that consists of a number of third-party bodies that are essential to its operation, the security of your information is dependant on both PeerMatch and those who fall under this category of third-party bodies. Such bodies include the following: Typeform, where you will provide most of your information and whose extensive article on data security can be found here. Email Octopus, where we send you emails, details their security measures in their Privacy Policy that can be found here. Wix, where our website is built and hosted, details their Privacy Policy here

Privacy Policies

 

You may consult this list to find the Privacy Policy for each of the advertising partners of PeerMatch.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on PeerMatch, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that PeerMatch has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

PeerMatch's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

 

PeerMatch does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

 

Our Privacy Policy applies only to our online activities and is valid for visitors to our website and the TypeForm surveys we provide through it, with regards to the information that they shared and/or collect in PeerMatch. This policy is not applicable to any information collected offline or via channels other than this website and our TypeForm surveys.

Consent

 

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Additional Information

This Privacy Policy may be updated in the future. You will be notified via email if any major amendments are made to this policy that may affect you.